MeetElise
Knowledge base
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What is MeetElise?
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Setup
How to set up your AI assistant
Yardi setup
- Yardi Integration Setup Overview
- (Yardi) Configuration for ILS/Guest Card
- (Yardi) Creating An Interface User
- (Yardi) How to Add a Leasing Agent
- (Yardi) ILS Guest Card Integration Requirements
- (Yardi) Adding Additional Properties to Interface
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How your AI Assistant works
Handling conversations
- How does my AI assistant handle prospects that say the rent is too expensive?
- Will my AI assistant send out a tour reminder?
- How does my AI assistant respond to questions about affordable housing?
- What types of messages does my AI assistant send?
- Will my AI assistant communicate with renewals?
- Will I have visibility into my AI assistant's conversations?
Handling prospects and guests
- When will the AI assistant stop engaging with a prospect?
- Can my AI assistant cancel guest cards?
- Will my AI assistant still follow up if the Guest Card is in agent's name?
- How does my AI assistant interact with prospects who have move in dates that are far in the future?
- If a prospect email address changes, will my AI assistant recognize that change for future follow ups?
- Will my AI cancel guest cards of unresponsive prospects?
Phone/IVR systems
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Your workflow
Tour scheduling
- How does my AI Assistant Schedule Agent-Led In-Person tours?
- How does my AI Assistant Schedule Self-Guided tours?
- How does my AI Assistant Schedule Virtual tours?
- Where's the Virtual Tour Link?
- How to Enable AI Managed Virtual Tours
- AI-Managed Virtual Tours
Managing prospects and guests
Settings and configurations
Pricing and unit availability
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Integrations with your PMS/CRM
Entrata integrations
Yardi integrations
- (Yardi) How to Access Conversations for Urgent Lead Handoffs
- Set Up Concessions, Incentives, & Specials (Yardi)
- How to Manually Save Guest Cards
- (Yardi) Urgent Prospects
- (Yardi) CLO vs Phased Setup
- (Yardi) When No Units are Available to Tour
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Troubleshooting