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Your AI is having hundreds of conversations with your residents each day. SentimentAI allows you to gather those conversations into actionable insights. Sentiments are collected using surveys and automated AI messaging at key touchpoints.
Currently, SentimentAI is only available for clients using EliseAI Resident products (Maintenance Renewals).
Some key features of SentimentAI include:
- Survey Creation: Users can name and describe their surveys, choose their audience (e.g., community level, organization level), and add questions with various response types (NPS, Y/N, multiple choice, text).
- Automated AI Messaging: The AI can respond based on the sentiment detected in the responses.
- Reporting and Dashboard: Users can view survey responses and sentiment analysis in a dedicated dashboard, which includes overall engagement metrics and sentiment breakdowns.