HOW TO USE THIS TEMPLATE:
- Copy and paste the template below into a new email.
- Replace [AI name] with your AI Assistant's name and customize as needed.
- Send the customized intro email to your communities after they launch MaintenanceAI
Subject: Meet your 24/7 Maintenance Assistant, [AI name]
Hello [Property Name] residents,
Your 24/7 AI assistant, [AI name], can help you with maintenance issues at any time.
[AI name] will answer maintenance questions, send self-help instructions, and create work orders for our maintenance team as needed.
During emergencies, [AI name] will escalate the issue and connect you with our live maintenance team.
For example, you can ask [AI name]:
- "How do I restart my Wifi router?"
- "Can someone take a look at my bedroom ceiling?"
- "My kitchen faucet is leaking."
[AI name] sends instant responses and proactive updates as technicians complete work orders.
Our property management team is here to make sure your needs are met and will follow up whenever necessary to ensure everything is handled smoothly.
Warmly,
[Community Manager - Property Management Team]