EliseAI's multilingual capability enables seamless communication in multiple languages, ensuring effective engagement with a diverse range of prospects and residents.
51 Written Languages (for Leasing, Maintenance, Renewals, and Delinquency):
|
Amharic Arabic Azerbaijani Bengali Danish German English Spanish Persian Finnish French Gujarati Hausa Hebrew Hindi Indonesian Italian |
Japanese Kannada Korean Kurdish Malayalam Marathi Malay Burmese Nepali Dutch Norwegian Oromo Punjabi Polish Pashto Portuguese Russian |
Kinyarwanda Sinhala Somali Swedish Swahili Tamil Telugu Thai Tagalog Turkish Ukrainian Urdu Vietnamese Yoruba Chinese Simplified Chinese Traditional Zulu |
7 Voice Languages (for inbound and outbound)
|
English French German |
Italian Polish Portuguese |
Spanish |
Here’s how it works:
For multifamily, email/SMS Leasing, and Delinquency conversations:
- A lead messages your AI Assistant in a nonEnglish supported language
- EliseAI translates the message into English
- EliseAI runs comprehension models to parse out what the prospect/resident is saying
- EliseAI generates a response, including client specific language
- EliseAI translates back to the language being used and responds to the lead
All of this happens almost instantaneously, allowing Elise’s AI assistants to handle prospect and resident inquiries in under 5 minutes on average. Compare that to the hours that an agent might spend waiting for a translator to help them respond to a message and you can understand why leading affordable housing operators use EliseAI to help them manage their resident and prospect communications.
For VoiceAI, ResidentAI, and singlefamily housing conversations:
- The AI generates the response natively in the user's language
In addition, your AI Assistant will translate the entire conversation into English when pushing the conversation to the guest card.