EliseAI can identify and reply to contacts in their native language. This powerful multilingual system enables communication with a diverse range of prospects and residents.
Written Languages
EliseAI supports 51 Written Languages (for Leasing, Maintenance, Renewals, and Delinquency conversations):
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Amharic Arabic Azerbaijani Bengali Danish German English Spanish Persian Finnish French Gujarati Hausa Hebrew Hindi Indonesian Italian |
Japanese Kannada Korean Kurdish Malayalam Marathi Malay Burmese Nepali Dutch Norwegian Oromo Punjabi Polish Pashto Portuguese Russian |
Kinyarwanda Sinhala Somali Swedish Swahili Tamil Telugu Thai Tagalog Turkish Ukrainian Urdu Vietnamese Yoruba Chinese Simplified Chinese Traditional Zulu |
Spoken Languages
EliseAI supports 7 Spoken Languages (for inbound and outbound VoiceAI conversations):
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English French German Italian |
Polish Portuguese Spanish |
Multilingual Flow
For multifamily, email/SMS Leasing, and Delinquency conversations:
- A contact messages your AI Assistant in a supported non-English language.
- EliseAI translates the contact's message into English.
- EliseAI runs comprehension models to ensure an accurate translation.
- EliseAI generates a response that includes specific language used by the contact.
- EliseAI translates the response back to the contact's language and responds to the contact.
This happens almost instantaneously, allowing Elise’s AI assistants to handle prospect and resident inquiries in under five minutes on average.
Compare this to the hours an agent may spend waiting for a translator to help them respond to a message, and you can understand why leading affordable housing operators use EliseAI to manage their prospect and resident communications.
For VoiceAI, ResidentAI, and single-family housing conversations:
- The AI Assistant generates a response natively in the contact's language
Your AI Assistant translates all conversations into English before saving them to guest cards.