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HOW TO USE:
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To help you have a successful launch, we've prepared three email templates you can use to introduce your teams to your AI assistant.
WHEN: ASAP
Subject: Introducing Your New Property AI Assistant, [AI Name]
Hello [Property Name] Team,
We’re excited to introduce [AI Name], our new AI assistant from EliseAI, designed to support you in managing the high volume of prospect communications. [AI Name] will work alongside you, taking care of repetitive, time-consuming tasks to free up your time for the things that only you can do best—connecting with residents and providing exceptional in-person experiences.
Here’s How [AI Name] Can Help
[AI Name] will handle certain preliminary tasks to make your day-to-day easier, including:
- Answering common questions about the property
- Qualifying leads so they’re ready for the next leasing stage
- Scheduling tours with prospects
- Following up when necessary to keep the process moving
By handling these routine communications, [AI Name] allows you to focus on high-value interactions, such as conducting tours, managing resident requests, and building relationships with the community. You’ll also have access to prospect communications to monitor, review, and follow up as needed.
Resources
Feel free to reach out with any questions or feedback—we’re here to support you every step of the way.
Warmly,
[Community Manager - Property Management Team]
WHEN: On Launch Day
Subject: [AI Name] is now live!
Hello [Property Name] Team,
[AI Name] is officially live!
[AI Name] will begin to work with prospects. You are still responsible for question hand-offs that [AI Name] is not able to answer as well as any pending knowledge in Elise CRM.
Please let me know if you have any questions, issues, or feedback so we can relay it to the EliseAI team. If anything seems like a technical glitch or bug, you can email their support team at support@meetelise.com. You can also visit their help center for more resources.
Best,
[Community Manager - Property Management Team]
WHEN: One Week After Launch Day
Subject: How’s it going with [AI Name]?
Hello [Property Name] Team,
We wanted to get a pulse check on how it’s going with your new AI assistant, [AI Name].
Have you seen a reduction in time spent answering repetitive inquiries from prospects? Are you experiencing any increase in tours being booked? You are still responsible for question hand-offs that [AI Name] is not able to answer as well as any pending knowledge in Elise CRM.
If you have any questions, issues, or feedback, please reply to this email and we’ll relay it to the EliseAI team. You can also visit their help center for more resources.
Best,
[Community Manager - Property Management Team]