HOW TO USE THIS TEMPLATE:
- Copy and paste the template below into a new email.
- Replace [AI name] with your AI Assistant's name and customize as needed.
- Send the customized intro email to your communities after they launch ResidentAI and/or DelinquencyAI.
Subject: Meet your 24/7 Resident Assistant, [AI name]
Hello [Property Name] residents,
We’re excited to introduce a new member of our team – [AI Name], your 24/7 Resident Assistant! Available day or night, [AI Name] is here to make your life easier by helping with all your questions and requests.
What [AI Name] Can Do for You:
Quick Answers: Have questions about property amenities, maintenance, or rent payments? Just text[,call (if applicable),] or email [AI Name] – responses are instant!
Friendly Reminders: [AI Name] will send reminders for rent or payment due dates, so you never miss a thing.
Resident Requests: Submit maintenance requests or other requests at any time, and our property management team will do our best to ensure everything runs smoothly.
We're dedicated to enhancing your resident experience every day, and [AI Name] is part of that commitment. Think of [AI Name] as your around-the-clock assistant, here to simplify daily tasks and answer questions—big or small! Just chat with [AI Name] as you would with any team member. Full questions work best, so feel free to be conversational rather than using one-word commands.
For example, you can ask [AI Name]:
"How do I dispose of my recycling?"
"I am interested in adopting a dog, what is the pet policy?"
"When is rent due?"
Our property management team is here to make sure your needs are met and will follow up whenever necessary to ensure everything is handled smoothly.
Warmly,
[Community Manager - Property Management Team]