EliseAI creates AI-Guided Tour tasks for your team when:
- You must reset a lock or unit access method due to incorrect setup.
- A prospect has a tour booked for a leased or occupied unit.
You can address AIGT tasks on your AI Portal's Tasks Page. See Tasks in the AI Portal for more information on your Tasks Page.
AIGT Task Flow
Follow these steps to address AIGT tasks in your AI Portal:
Click Tasks in your AI Portal's left sidebar to view your Tasks Page.
Select Aigt Locks Keys in the Task Types dropdown menu. Tasks labelled Prevent cancelled AIGT tours appear in your queue.
Each task may contain one or more of the following items. Note that each item lists the relevant keys or units at the bottom of its entry.
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Broken Access Setup: Our system detected a broken lock or access method setup in your AIGT Settings. Please submit a ticket to resolve the issue.
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Replace Leased Units in Tours: At least one prospect has a tour booked for a leased unit. Click Update Settings to go to your settings page and remove the leased unit(s) from your Lockbox & Keys setup.
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Replace/Remove Occupied Units in Tours (Urgent): At least one prospect has a tour booked for an occupied unit. The prospect can access the occupied unit unless you update your settings. Click Update Settings to go to your settings page and remove the occupied unit(s) from your Lockbox & Keys setup.