When a prospect books a tour over 24 hours in advance, EliseAI sends the prospect an outbound tour reminder call alongside SMS/email reminders. This helps reduce no-show tours and boosts your team's efficiency.
We do NOT call prospects that have already confirmed their attendance by responding to SMS/email tour reminders.
This feature does not require VoiceAI; it is automatically included with LeasingAI.
What happens if a prospect calls back without VoiceAI set up?
If a prospect calls back within 24 hours, our AI voice agent handles the call.
If a prospect calls back after 24 hours or more, we forward the call to your leasing office.