MaintenanceAI's Dynamic Maintenance Knowledge enables our AI to escalate AC and heating issues as emergencies in certain temperatures only.
Our AI can:
- Read a community's local weather.
- Check if those weather conditions qualify as an emergency.
- Escalate AC and heating issues as emergency work orders accordingly.
This feature allows us to triage and de-escalate AC and heating issues when the outside temperate does not match what a community considers an emergency.
By default, we enable Dynamic Maintenance Knowledge for all organizations using MaintenanceAI.
Contact Support to adjust emergency criteria temperatures, or to disable the entire feature.
Emergency Criteria
By default, if a community's outside temperature:
- Exceeds 85°F: The AI escalates AC issues as emergency work orders.
- Falls below 85°F: The AI DOES NOT escalate AC issues.
- Falls below 62°F: The AI escalates heating issues as emergency work orders.
- Exceeds 62°F: The AI DOES NOT escalate heating issues.
Contact Support to adjust emergency criteria temperatures.