As a final launch step, all leads for a specific community must be redirected to an AI Assistant's email address. These include leads from:
- Major Internet Listing Services (or ILSs)
- All Other ILSs
- Third Party Property Websites
To find an AI Assistant's email address:
- Click Communities in your AI Portal's left sidebar.
- Locate your community using the search tools at the top of the page
- Locate the AI Assistant's email address in the community's AI Assistant column.
If you are unable to locate an AI Assistant's email address, contact your implementation manager.
EliseAI sends automated emails to major ILSs (Apartments.com, Zillow, and Rent.com) within 24 hours of your launch, asking them to redirect lead messages to your AI Assistants. We copy a member of your team to the email. EliseAI only sends emails to ILSs with recent traffic and avoids using inactive ILS sources.
For all other/non-major ILSs, feel free to reach out to them ahead of launch to redirect leads. Otherwise, EliseAI sends automated communications prompting you to redirect leads to AI email addresses after launch.
If you have a third party property website (i.e. not powered by your CRM), reach out to the website to ensure they send contact form leads to your AI email addresses.
For CRM-specific launch steps, please see: