Once VoiceAI has LAUNCHED, you will be able to configure the settings to either "Forward Traffic to Elise" or "Publish Elise Numbers." Launching VoiceAI just means that it is now active and ready to receive calls.
To configure your numbers, go to Voice Hub to download your Vanity Numbers and a blank audio file to be used for any intro message or recordings:
- From the Phone page, navigate to Voice Hub
- Click on "Action Items" to review unresolved tasks
- Download a CSV of all your Vanity Numbers by clicking on the button on the top right-hand of your screen, "Download #s for Low Traffic Communities"
- You now have a CSV of all your Vanity Numbers that can be used for a bulk update
- Scroll down in this guide and click download on the blank_audio.wav file
- Follow the remaining steps below based on your Launch Plan for your specific integration:
- If you are publishing Elise Vanity Numbers follow these steps
- If you are forwarding Traffic to Elise follow these steps based on the integration you are using